Privacy Policy

Last updated: September 2026

Fisho ("we", "our", "us") operates a mobile application that lets customers order fresh fish and seafood for home delivery in Salt Lake, Kolkata and nearby areas. This Privacy Policy explains what information we collect through the Fisho app, how we use it, and the choices you have.

By creating an account or using Fisho, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account information: When you sign up, we collect details such as your name, phone number, and delivery address.

Location data: Fisho uses your device's GPS location to verify that you are within our delivery zone and to help pinpoint your delivery address accurately. Location is used only while placing an order or setting your delivery address, and is not tracked continuously in the background.

Order information: Details of the items you order, order history, delivery instructions, and preferences.

Payment information: If you pay online, payment is processed by a third-party payment gateway. Fisho does not store your full card, UPI, or bank details on its own servers.

Device information: Basic technical data such as device type, operating system, and app version, used for troubleshooting and improving the app.

2. How We Use Your Information

• To process and deliver your orders to the correct address
• To confirm you are within our current delivery area
• To send order updates, delivery status, and important notices
• To provide customer support when you contact us
• To improve the app's features, performance, and reliability
• To prevent fraud and misuse of the platform

3. Sharing of Information

We may share your information with:

• Delivery personnel — your name, address, and phone number, so your order can be delivered
• Payment processors — to complete online transactions securely
• Service providers — such as hosting or SMS/notification services that help us run the app
• Law enforcement or authorities — only where required by applicable law

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• You can update your profile information, address, and phone number from within the app at any time.
• You can disable location permission from your device settings, though this may limit your ability to place orders.
• You may request deletion of your account and associated data by contacting us using the details below.

6. Children's Privacy

Fisho is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. Continued use of the app after changes means you accept the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us: